PROFESSIONAL SERVICES

HELPING YOU OPTIMISE FOR SUCCESS BY
PROVIDING TAILORED ADVICE AND EXPERT KNOWLEDGE

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GOAL ALIGNMENT

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IT Consultancy

Effective, efficient IT systems are key to driving your business forward. Our consultative approach enables us to understand your business inside out, meaning we deliver the best solution for your business. Strategic partnerships are our forte and we only deal with the best in our field.

IT Consultancy
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ERP Implementation

Enterprise resource planning (ERP) implementation is a complicated process that requires careful planning and strategy. Integrating front and back-end systems and processes into a shared platform can take anywhere from six months to two years to complete. Multiple factors—such as the size of your organisation, how complicated your current setup is, the number of users, and the transfer of data from legacy systems—contribute to the duration and expense of the process.

ERP Implementation
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IT Procurement

The IT industry is extremely fast-paced with multiple new products and technologies entering the market at any given time. A current trend is seeing technology development for adoption by consumers first and business second. Indeed, Bring Your Own Device is seeing business users bringing their own consumer devices into work for desktop use. This is becoming more prevalent as today’s employees blur the lines between devices used for work versus personal consumption.

IT Procurement
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What are IT Professional Services?

IT professional services is a very broad category which covers the provision of specialized technology-related services to companies, allowing customers to focus on core business concerns. In the IT realm, professional services can range from providing expert advice to hand-on activities like implementing software in a customer's data center or in the cloud. Traditionally, these services were charged at an hourly rate. However, increasingly professional services are being offered with a fixed price, or even a using the subscription model.

Typical Professional Services Found in IT:

  • Consulting and Advisory Services: Consulting and advisory services are offered by consulting firms and are focused providing technology strategy, regulatory and compliance issues, IT risk management and controls, sourcing advice, and cost optimization. They also sometimes offer advice regarding new technology selection.
  • Product Implementation Services: Implementation services are hands-on services where the firm understands requirements to meet business goals, building an implementation plan software installation and configuration, customization, testing, system integrations with existing software systems, user training, and perhaps maintenance.
  • Data Analytics / BI Services: Data analytics services are focused on extracting maximum value from corporate data and amy involve recommendation of business intelligence tools.
  • Custom Development Services: Custom development services provide for the creation of software applications for specific groups of users. This kind of software contrasts with off-the-shelf software which is designed to meet the needs of many users. Custom development service providers have skilled developers on-staff who are capable of understanding sometimes complex requirements, and building software to meet precise business requirements for clients.
  • Managed Services: Managed service providers assume responsibility for the successful running of software or the provision of services on behalf of the client in an outsourcing arrangement. Managed services typically involve around the clock monitoring and management of software and infrastructure to ensue that service level agreements are met. Managed services can cover any aspect of a client's IT infrastructure. For example, managed security services are often purchased by companies if they do not have internal resources with the skill set or the time to protect systems against malware or data theft.
  • Resellers / VARs : Resellers provide an additional sales channel for a company's products, apart from their own sales team. This can be a very useful way of enter new, perhaps international, markets. Although resellers are finding buyers for a company's products, they generally do not take inventory of those products, unlike distributors who do take an inventory position. VARs are resellers who adds features or services to an product before selling it to end-users as an integrated product.
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